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ITIL 4 Foundation Courseware - English by Van Haren Publishing (English) Hardcov

Description: ITIL 4 Foundation Courseware - English by Van Haren Publishing Estimated delivery 4-14 business days Format Hardcover Condition Brand New Description Besides the ITIL(R) 4 Foundation Courseware - English (ISBN: 9789401803939) publication you are advised to obtain the publication ITIL(R) 4 - A Pocket Guide (ISBN: 978 94 018 0439 4).The course is designed as an introduction to ITIL 4 and enables you to understand a new way to look at IT Service Management through a Service Value System (SVS). ITIL 4 provides an end-to-end picture of what means to contribute to business value, and also integrates concepts from models such as Lean IT, Agile and DevOps.This course is for those who are involved in the delivery of IT services and need an understanding of best practice in IT Service Management. Student must pass a 60 minute, 40 question closed book multiple choice, examination with a passing score of 65% in order to receive this certification. You can write the exam at any time and at any place after the course. The test is done via your own computer proctored via webcam.Candidates wishing to be trained and pass the exam for this qualification would be recommended to have a general awareness of IT and appreciation of their own business environment.Youll learn:¢ Understand the key concepts of service management¢ Understand how the ITIL guiding principles can help an organization adopt and adapt service management¢ Understand the four dimensions of service management¢ Understand the purpose and components of the ITIL service value system¢ Understand the activities of the service value chain, and how they interconnect¢ Know the purpose and key terms of 18 ITIL practices¢ Understand 7 ITIL practices Publisher Description ITIL® 4 is on its way! We are pleased that we can deliver you courseware which could help you to give excellent classes and deepen your own understanding of ITIL® 4.The new version of ITIL launches on February the 28th, 2019 and we are going to be ready soon to deliver accredited courseware and exams. Our material is currently pending accreditation and will be available for training once the release date for training is made available.Translations to Dutch, German and Spanish will follow very soon !If you are interested in this please do let us know also via the link aboveAre you interested in this material ? Please mail to: will be included in the official accredited courseware•High-quality courseware supplemented with additional reference materials•Presentations in PPT (always free for partners)•Sample questions•Sample exam and rationale•Syllabus and Glossary•Pre-course reading material•Free branding functionalities Author Biography Van Haren Publishing (VHP) publishes about best practices and standards in the field of IT & IT Management, Enterprise Architecture, Business Management and Project Management. We publish worldwide using our widespread international network of distribution partners Details ISBN 9401803935 ISBN-13 9789401803939 Title ITIL 4 Foundation Courseware - English Author Van Haren Publishing Format Hardcover Year 2019 Pages 1 Publisher Van Haren Publishing BV GE_Item_ID:124812965; About Us Grand Eagle Retail is the ideal place for all your shopping needs! With fast shipping, low prices, friendly service and over 1,000,000 in stock items - you're bound to find what you want, at a price you'll love! Shipping & Delivery Times Shipping is FREE to any address in USA. Please view eBay estimated delivery times at the top of the listing. Deliveries are made by either USPS or Courier. We are unable to deliver faster than stated. International deliveries will take 1-6 weeks. NOTE: We are unable to offer combined shipping for multiple items purchased. This is because our items are shipped from different locations. Returns If you wish to return an item, please consult our Returns Policy as below: Please contact Customer Services and request "Return Authorisation" before you send your item back to us. Unauthorised returns will not be accepted. Returns must be postmarked within 4 business days of authorisation and must be in resellable condition. Returns are shipped at the customer's risk. We cannot take responsibility for items which are lost or damaged in transit. For purchases where a shipping charge was paid, there will be no refund of the original shipping charge. Additional Questions If you have any questions please feel free to Contact Us. Categories Baby Books Electronics Fashion Games Health & Beauty Home, Garden & Pets Movies Music Sports & Outdoors Toys

Price: 49.64 USD

Location: Calgary, Alberta

End Time: 2024-11-15T01:05:59.000Z

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ITIL 4 Foundation Courseware - English by Van Haren Publishing (English) Hardcov

Item Specifics

Restocking Fee: No

Return shipping will be paid by: Buyer

All returns accepted: Returns Accepted

Item must be returned within: 30 Days

Refund will be given as: Money Back

ISBN-13: 9789401803939

Book Title: ITIL 4 Foundation Courseware - English

Number of Pages: 1 Pages

Language: English

Publication Name: Itil® 4 Foundation Courseware-English

Publisher: Van Haren Publishing

Publication Year: 2019

Subject: Corporate Governance

Item Height: 0.6 in

Type: Textbook

Item Weight: 23.1 Oz

Subject Area: Business & Economics

Item Length: 11.7 in

Author: Van Haren Publishing

Item Width: 8.3 in

Format: Hardcover

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